ai systems built around your business

query your data in plain english. automate approvals and notifications. generate reports on demand. a permanent operational layer that works the way you do.

01 // deliverables

what you actually get

your database. your chat interface. your automated workflows.

custom database
postgresql architecture designed around your operations. your products, your locations, your terminology. a single source of truth.
branded chat interface
web and mobile-ready. your team asks questions in plain english, gets answers instantly. "where is SKU 0189?" → exact rack location.
automated reports
html email reports generated on-demand or scheduled. low stock alerts, daily summaries, weekly overviews. delivered to your inbox.
workflow automation
stock movements, approvals, notifications. human-in-the-loop where it matters. automatic where it doesn't.
document generation
packing slips, invoices, reports — auto-generated with your branding. "create packing slip for order 487" → pdf in seconds.
integration connectors
google drive, xero, myob, email, sms, slack — we connect to what you already use. your existing tools, enhanced.
02 // process

how we work

three phases from first call to live system

phase 1
discover & define
we map your operations to understand where time is lost. not just what you do, but why — the bottlenecks, the workarounds, the pain points nobody talks about.
1 week
outcome
  • functional specification
  • system architecture map
  • workflow logic templates
  • tech stack alignment
phase 2
design & develop
we build the automation engine, configure the AI, and wire up integrations. your terminology, your business rules, your edge cases — all encoded into the system.
2-3 weeks
outcome
  • working automation system
  • ai agent configured
  • backend integrations live
  • test cases validated
phase 3
deploy & optimise
we go live alongside your existing systems. training for your team, real-world testing, and iterative improvements based on actual usage patterns.
1-2 weeks
outcome
  • system fully deployed
  • team trained
  • human override loop operational
  • post-launch optimisation
03 // questions

frequently asked

ChatGPT is a general-purpose tool. it can't see your inventory, check your orders, or trigger your workflows. we build custom infrastructure that connects to your live data, understands your business context, and takes real actions — not just generates text.
whatever fits the job. gpt-4o, claude, gemini, or others — we select based on speed, accuracy, and cost for your specific use case. you're never locked to one provider. as better models release, we upgrade.
most systems are live within 4-6 weeks. discovery is fast (1 week). build depends on complexity (2-3 weeks). deployment and training wrap it up (1-2 weeks).
your choice. we can deploy on your infrastructure, a private cloud, or our managed servers. each client has their own isolated database. your data never touches another client's system. and it's always exportable — you own it.
we integrate alongside what you already use. we sit on top of your existing stack — reading from it, writing to it when authorised. your current tools stay in place.
month-to-month after initial deployment. the monthly fee covers hosting, AI costs, monitoring, support, and continuous improvements. if you ever want to leave, we export everything — your data, your workflows, your documentation.
04 // in practice

real scenarios

what generic AI can't do vs what we build

wholesale & distribution
500 SKUs across two warehouses. orders via email. stock checks require walking the floor or digging through spreadsheets.
chatgpt
can draft an email reply. can't check your actual inventory.
zero point
"can I fulfil the Acme order?" → checks live stock, reserves items, generates packing slip, notifies dispatch.
trades & services
15 jobs per week. quotes in email threads, invoices in Xero, scheduling in your head.
chatgpt
can write a quote template. can't access your schedule or Xero.
zero point
"invoice the Smith job" → pulls quote details, creates invoice in Xero, sends to client.
property management
40 rentals. maintenance requests via text. lease renewals tracked in excel.
chatgpt
can write a polite maintenance reply. can't log the job or notify anyone.
zero point
tenant texts "heater broken" → system logs request, notifies preferred contractor, updates owner portal.
e-commerce
300 products. returns handled manually. supplier orders via email when you remember.
chatgpt
can describe products nicely. can't process a return or check stock levels.
zero point
"what's running low?" → lists items below threshold. "reorder top 10" → generates POs, emails suppliers.
05 // landscape

approaches compared

capability general AI saas software custom dev zero point
natural language interface ✓ ✓
connects to your live data ✓ ✓ ✓
custom to your operation ✓ ✓
executes real actions ✓ ✓ ✓
managed infrastructure ✓ ✓
continuous improvement ✓
full data ownership ✓ ✓
the difference: general AI is powerful but generic — it can't see your data. off-the-shelf software connects to data but doesn't flex to your workflow. custom development gives you control but leaves you holding the bag. we build custom infrastructure, then manage it — so you get the capability without the overhead.

ready to see what's possible?

book a discovery call. we'll map your operation and show you exactly what we can build.

book a call →