simple structure
configuration covers architecture. monthly covers operations.
- natural-language queries across your data
- scheduled reports and summaries
- proactive alerts on thresholds
- unified PostgreSQL data layer
- chat interface and basic dashboards
- everything in growth
- write-back with validation and approvals
- workflow engine (n8n)
- document generation (packing slips, orders, invoices)
- xero / myob connector
- audit trails and revert capability
- everything in pro
- dedicated infrastructure
- two-way ERP sync
- customer and supplier portals
- advanced dashboards
- multi-department rollout
- SLAs and service agreements
Foundational intelligence layer.
- PostgreSQL database structured for your operations
- custom schema for products, orders, locations, suppliers
- validation rules and triggers for data consistency
- CSV, Google Sheets, and API ingestion pipeline
- vector store (pgvector) for natural language queries
- role-based access (read-only, analyst, admin)
- basic audit trails (query logs)
- single-location support
- chat interface (branded)
- natural language query engine
- saved queries
- scheduled email reports
- on-demand operational summaries
- threshold-based alerts
- initial data load
- documentation
- staff onboarding
Operational execution layer.
Everything in Growth, plus:
- write-back architecture with audit trails
- revert capability for critical updates
- role-based write permissions
- multi-location support (stock, orders, transfers)
- data validation engine
- workflow engine (n8n)
- human-in-the-loop approvals
- scheduled tasks
- automated routing of exceptions
- xero / myob connector
- invoice generation
- purchase order sync
- contact sync
- standard n8n marketplace connectors (Shopify, Slack, Gmail etc)
- webhook endpoints for external tools
- automatic generation of packing slips, pick lists, PDFs
- branded templates
- document routing (email, sms, download)
- core KPI dashboards
- inventory, orders, and fulfilment views
Mission-critical operational infrastructure.
Everything in Pro, plus:
- dedicated database instance
- dedicated workflow engine
- performance tuning
- custom hosting configuration
- multi-tenant architecture
- multi-site logic across warehouses, departments, companies
- role-based isolation between business units
- two-way ERP sync (Xero, MYOB, NetSuite, Pronto, legacy)
- real-time reconciliation
- custom field mapping
- conflict handling workflows
- customer and supplier portals
- role-based access with audit logs
- SSO and identity provider support
- encryption policies
- audit export packages
- data residency options
- custom domain
- custom branding
- deployment under the organisation's identity
the real cost of manual operations
Your team spends 1.8 hours per employee per day searching for information. that's before data entry, report compilation, and chasing approvals.
these aren't layoff numbers. they're growth capacity. when your operations manager stops compiling reports and starts managing operations, that's when you scale.
- custom postgresql database for your operations
- data ingestion pipeline (csv, api, manual entry)
- branded chat interface (web & mobile-ready)
- automated email reports (scheduled or on-demand)
- workflow automation with approval chains
- integration connectors to your existing tools
- system documentation + staff training
- operational audit: mapping your process end-to-end
- schema design: data architecture that fits how you work
- prompt engineering: teaching AI your terminology
- testing, validation, deployment
- database hosting
- workflow engine
- ai api costs
- vector store + embeddings
- daily health monitoring
- bug fixes + maintenance
- security patches + backups
- feature additions as you grow
- workflow optimisations from usage data
- model upgrades as better AI releases
no black boxes.
operational systems require transparency. here's what that means.
audit trails
every query, action, and automated decision is logged. see who asked what, when, and what the system returned.
safe-fail behaviour
workflows pause on uncertainty. human-in-the-loop approvals for anything that modifies data. no silent failures.
your data, your instance
your database lives in your own isolated project. full export capability. nothing locked in proprietary formats. leave anytime with everything.
other approaches
what you'd actually face going another route
| approach | upfront | ongoing | hidden costs | result |
|---|---|---|---|---|
| freelance developer | $8-15k | $50-150/hr support | you're the PM. bugs are billable. scope creep. | works until it doesn't |
| dev agency | $30-80k | $2-5k/mo retainer | ticket queues. slow iterations. change requests. | high cost, limited flexibility. |
| off-the-shelf saas | $0-2k | $200-500/mo | workarounds. export fees. features you don't need. | rarely fits your workflow |
| in-house hire | $15-25k recruiting | $100k+ salary | turnover. training. benefits. management overhead. | great if you can afford dedicated |
| zero point | $15-25k | $749-1,499/mo | none | custom. supported. evolving. |
why a build fee?
real operational systems require context. we audit your workflows, design custom architecture, and engineer prompts around your terminology. the result is infrastructure that actually fits, not a template with your logo on it.
how long does the build take?
most systems go live in 4-6 weeks. complex multi-department builds take 8-12 weeks. we'll give you a timeline in the scope document before you commit.
what if something breaks?
daily health monitoring catches most issues before you notice them. when issues occur: same-day resolution for standard issues, 4-hour response for critical bugs.
what if I need more later?
add-ons available anytime. additional integrations, SMS/WhatsApp, extra portals, dashboard expansions. we scope and quote as you grow.
can I cancel?
month-to-month after deployment. your data is always yours. we'll export everything if you leave. no lock-in, no exit fees.